Privacy Policy

At Seven Casino, we value the trust our players place in us. Protecting personal data is an important part of how we operate, and we are committed to handling all information in a secure, responsible, and transparent way. This Privacy Policy explains how we collect, use, store, and protect your data when you access our website and services. We encourage all players to read this policy carefully so they understand how their information is managed.

Data Processing

This Privacy Policy describes how Seven Casino processes personal data in line with applicable gambling, privacy, and compliance requirements. The processing of personal information is necessary to provide access to our games, payment services, customer support, and account-related features.

Where required, Seven Casino may process personal data through its operating company, affiliated entities, and authorised service providers. Use of the website and services is subject to acceptance of this Privacy Policy. We may update this policy from time to time, and continued use of the site after changes are published will be treated as acceptance of those updates.

Collection of Information

We may collect different types of personal information through our website and services, including:

  • Registration and contact data, such as your name, email address, phone number, residential details, date of birth, and account credentials.
  • Identity and verification data, including copies of identification documents, proof of address, source of funds documentation, and any additional information needed for compliance checks.
  • Communication records, including emails, live chat transcripts, and other support interactions.
  • Transaction and account activity data, such as deposits, withdrawals, betting history, bonus usage, and login activity.
  • Technical and usage data, including IP address, browser type, device details, cookies, and site interaction information.

Usage of Information

The information we collect may be used for a range of operational, legal, and service-related purposes, including:

  • Managing player accounts and providing access to our services.
  • Processing deposits, withdrawals, and gaming transactions.
  • Verifying identity and carrying out due diligence checks.
  • Complying with legal and regulatory obligations, including anti-money laundering and fraud prevention requirements.
  • Communicating with players about account matters, service updates, or support requests.
  • Sending promotional communications where consent has been given.
  • Monitoring website performance, improving functionality, and analysing service usage.
  • Detecting, investigating, and preventing suspicious, fraudulent, or unlawful activity.

Marketing Communications

If you have agreed to receive promotional content, Seven Casino may use your contact details to send offers, updates, and marketing messages related to our products and services. You may withdraw your consent at any time by adjusting your account preferences or contacting customer support. Opting out of marketing communications does not affect essential service or account-related messages.

Disclosure of Information

Seven Casino does not sell or rent personal data to third parties. However, personal information may be shared where necessary and lawful, including:

  • Within our corporate group, where relevant for account administration and service provision.
  • With trusted third-party providers, such as payment processors, identity verification partners, IT support providers, and fraud prevention services.
  • With regulatory bodies, law enforcement agencies, or other authorised organisations where disclosure is required by law or for compliance purposes.
  • With professional advisers, auditors, or legal representatives where necessary to protect our legal interests and fulfil regulatory duties.

All such disclosures are made under appropriate confidentiality and data protection safeguards.

Data Security and Retention

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. These safeguards are designed to meet applicable legal and regulatory standards.

Personal data will be retained only for as long as necessary to fulfil the purposes set out in this policy, including legal, accounting, fraud prevention, and regulatory obligations. In some cases, we may be required to keep certain records for a minimum retention period after account closure.

Cookies and Tracking

Seven Casino uses cookies and similar technologies to improve website performance, personalise content, remember user preferences, analyse traffic, and support marketing activity. Cookies help us understand how players use the site so we can improve usability and service quality.

You can control or disable cookies through your browser settings. Please note that restricting certain cookies may affect the functionality of some parts of the website.

Your Rights and Contact Information

Depending on the laws that apply to your location, you may have the right to:

  • Access your personal data.
  • Request correction of inaccurate information.
  • Ask for deletion where legally permitted.
  • Restrict certain processing activities.
  • Object to the use of your data for direct marketing.
  • Lodge a complaint with a relevant data protection authority, where applicable.

If you have questions about this Privacy Policy or would like to make a request regarding your personal data, you should contact Seven Casino through the appropriate support or privacy contact channels listed on the website.

Final Statement

This Privacy Policy reflects Seven Casino’s commitment to protecting personal information and maintaining a secure, fair, and compliant gaming environment. We are dedicated to handling player data with care and transparency. If you require further clarification about how your information is used, stored, or protected, please contact our support team for assistance.